CASHFLOW · DELIGHTECH
Delete your Cashflow account
You can request account and associated data deletion here, even if you have uninstalled the app.Request account deletion
Email hello@cashflowapp.biz from the email address registered with Cashflow. Use the subject “Delete my Cashflow account”. If you cannot access that address, explain this so support can help verify ownership. Never send your password or verification codes.
If the email button does not open your email app, send your request directly to the address above. No Cashflow sign-in is required to start a request.
Before deletion
Export records you need to keep. Tell support whether businesses you own should be deleted or transferred to another verified owner. Support will verify your identity and clarify the effect on shared business records before completing deletion.
What is deleted
Deletion removes your account, profile, sign-in sessions, notification subscriptions and associated personal data. Businesses being deleted also lose their books, transactions, contacts, reports and uploaded attachments. Records belonging to a continuing shared business may remain under its owner’s control, with your personal identifiers removed where possible.
Timing and retained records
Support will confirm the scope, expected completion date and any necessary retention after verifying ownership. Limited records may be retained where required for legal obligations, security or fraud prevention; support will explain the reason and retention period. Backup copies expire through the hosting providers’ backup schedules and are not used to restore a deleted account to active service.
To request deletion of particular data without deleting your account, email the same address and describe what you want removed.